Effective Date: October 9, 2025

Welcome to Reibus Logistics LLC (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website located at www.reibus.com (the “Site”) and the services we provide through it, including but not limited to brokerage services for logistics and freight coordination (collectively, the “Services”).

By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, do not use our Site.

 

1. Eligibility

 

You must be at least 18 years old and legally capable of entering into binding contracts to use our Site and Services. This Site is intended for use by our actual and potential customers, vendors, and employees.

 

2. Our Services

 

We act as a logistics broker, facilitating the arrangement of transportation between shippers and licensed third-party motor carriers. We do not transport goods or operate vehicles.

 

3. User Responsibilities

 

You agree to:

  • Provide accurate and current information;
  • Use the Site and Services in compliance with all applicable laws and restrictions provided herein;
  • Refrain from engaging in fraudulent, unlawful, or abusive activity; and
  • Not interfere with the Site or attempt to access restricted areas without authorization.

 

4. Account Registration (if applicable)

 

You are responsible for maintaining the confidentiality of your account information. You are liable for all activity under your account unless unauthorized access is proven.

 

5. Quick Freight Quote

 

Our Quick Freight Quote tool (“QFQ”) is provided for indicative pricing only and is not a binding offer to arrange transportation. We reserve the right to amend any quote provided by the QFQ prior to shipment. The QFQ is intended for the use of our customers and potential customers; we have the right to discontinue your use of the QFQ in our sole discretion.

 

6. Shipment Visibility Dashboard

 

Our Shipment Visibility Dashboard (“SVD”) is provided to assist our customers in tracking their shipments. Use of the SVD for any other purpose is strictly prohibited. We provide no representations or warranties regarding the accuracy of the SVD, do not guarantee that the SVD will be available for any given shipment, and reserve the right to terminate access to the SVD for any and/or all users in our sole discretion.

 

5. Payment and Fees

 

Fees for Services will be as set forth in shipping documentation we provide at the time of booking or as outlined in your service agreement. You agree to pay all fees on a timely basis and to indemnify us for our costs of collection, including but not limited to attorney’s fees, in the event of your non-payment.

 

6. Privacy Policy

 

Your privacy is important to us. By using our Site or Services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal and business information.

Information We Collect:

  • Contact details (name, phone, email)
  • Business details (shipping or carrier information)
  • Site usage data (via cookies or analytics tools)

How We Use Your Information:

  • To provide and manage logistics services
  • To communicate with you about services or billing
  • To improve our website and service offerings
  • To comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

 

7. Claims Policy

 

We are not a motor carrier and have no liability for loss of or damage to any goods. We require all our carriers to assume the liability of a motor carrier (i.e., Carmack Amendment liability) for loss of or damage to cargo in transit. We may contractually agree to limit carrier liability to $100,000 per shipment, or any larger amount we specifically agree to in writing with you.

Claims Filing Process:

  • Claims must be filed in writing with the carrier within nine (9) months of delivery or the date the shipment should have been delivered.
  • Supporting documents (e.g., Bill of Lading, delivery receipt, photos of damage) must be included.
  • We can assist in facilitating communication between you and the carrier but do not accept or adjudicate claims.
  • Any civil action must be filed within two (2) years of the date of delivery or the date the shipment should have been delivered.

We recommend that shippers obtain cargo insurance for added protection.

 

8. Intellectual Property

 

All content on the Site, including logos, text, graphics, and software, is owned by Reibus Logistics LLC, its affiliate, or its licensors and is protected by intellectual property laws. You agree not to copy, reverse engineer, decode, publicly display or create derivative works based on the Site, or to use it or any of its contents for your personal or business purposes other than as a customer or vendor for us. Any unauthorized use of the Site or its contents is strictly prohibited. All rights not expressly granted herein are reserved by us.

 

9. Disclaimer of Warranties

 

The Site and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. WE DO NOT WARRANT OR GUARANTEE THAT: (a) YOUR CONTENT WILL BE PROTECTED AGAINST LOSS, MISUSE, OR ALTERATION BY THIRD PARTIES; (b) THIS WEB SITE IS ERROR-FREE; (c) ACCESS TO YOUR ACCOUNT WILL BE UNINTERRUPTED; (d) OUR SECURITY PROCEDURES AND PROCESSES CANNOT BE BREACHED; OR (e) THAT THE WEB SITE WILL BE AVAILABLE. THESE DISCLAIMERS SHALL APPLY TO THE GREATEST EXTENT PERMITTED BY LAW. WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND/OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST DATA, AND/OR COSTS OF OBTAINING SUBSTITUTE SOFTWARE OR SERVICES), HOWEVER ARISING, EVEN IF WE ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. WE SHALL HAVE NO LIABILITY TO YOU FOR ANY THIRD-PARTY CLAIMS AGAINST YOU.

 

10. Limitation of Liability

 

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or Services, and our maximum liability to you shall not exceed $500.

 

11. Indemnification

 

You agree to indemnify and hold harmless Reibus Logistics LLC, its affiliates, and its personnel from any claims, damages, or legal actions arising from your use of the Site or Services or your breach of these Terms.

 

12. Third-Party Links

 

We may include links to third-party websites. These are provided for your convenience, and we are not responsible for their content or practices.

 

13. Changes to Terms

 

We reserve the right to update or change these Terms at any time. Continued use of the Site after changes means you accept the updated Terms.

 

14. Governing Law

 

These Terms shall be governed by the laws of the State of Georgia, and any disputes shall be subject to the exclusive jurisdiction of the courts in Gwinnett County, Georgia.

 

15. Contact Us

 

If you have questions about these Terms, our Privacy Policy, or need claims assistance, contact us:

Reibus Logistics LLC
1 Glenlake Parkway, Suite 1000
Email: legal@reibus.com
Phone: 470-482-1820